Remote support is a cost-effective technology that allows a technician to service your computer from anywhere. This way, the technician doesn't even have to be where your computer is located. You can schedule a technician to service your computer nearly any time of the day, and often on the same day you call.
What is the meaning of remote support?
Remote access the ability to get access to a computer or a network from aremote distance. In corporations, people at branch offices, telecommuters, and people who are travelling may need access to the corporation's network.
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Remote Desktop(RDS), known as Terminal Services in Windows Server 2008 and earlier, is one of the components of Microsoft Windows that allows a user to take control of a remote or virtual machine over a network connection.