Anytime you lease or purchase a copy machine through XETX, a maintenance agreement is included which covers the cost of any consumables or service you will need during the span of the contract. Should you need to request service for your machine, you have several support options.
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How to check the remaining life of Drum Cartridges
While toner provides the color of the text, the drum is what transfers the toner to the paper to deliver the desired outcome. This is a long-life supply item, but as with all other copier supplies, XETX recommends keeping one extra on hand to avoid machine downtime.
How to Check Supply Levels on your Xerox
Xerox makes it easy to check supply levels! It’s important to keep an eye on your copiers supply levels and place supply orders in plenty of time for it to arrive before you run out. Supplies are shipped from a warehouse and typically take 3-5 business days to arrive.