Customer Questions
A Four-Pack
1). How do I help to prevent jamming?
2). When do I need to order supplies or does Xerox automatically send them?
3). How do I change the printer preferences?
4). How do I add an app and change default settings to the copier?
These are all great questions that we have been asked by our customers. So, we decided to sit down and answer them.
How to help prevent jamming.
There are several ways to aid in this.
- Regular service of your machine.
- Make sure your paper is loading correctly.
- Keep the printer away from any water.
- Don’t use cheap paper.
- Use a minimum of 80GSM paper.
Regular servicing of your printer or photocopier will reduce jams, also as paper dust build-up on rollers and sensors will cause problems. Also, as parts wear out over time, the paper can slip. Regular maintenance will keep your copier running smoothly and more efficiently.