Anytime you lease or purchase a copy machine through XETX, a maintenance agreement is included which covers the cost of any consumables or service you will need during the span of the contract. Should you need to request service for your machine, you have several support options.
While toner provides the color of the text, the drum is what transfers the toner to the paper to deliver the desired outcome. This is a long-life supply item, but as with all other copier supplies, XETX recommends keeping one extra on hand to avoid machine downtime. Depending on your workload, we recommend ordering a spare when the drum life is down to 30-40%. This is how to check the remaining life of your drum cartridge, or any long-life supply item.
Xerox makes it easy to check supply levels! It’s important to keep an eye on your copiers supply levels and place supply orders in plenty of time for it to arrive before you run out. Supplies are shipped from a warehouse and typically take 3-5 business days to arrive. Best practice is to keep one extra of each color toner, waste container, and a drum on hand to avoid downtime. The number to order supplies is 1-800-821-2797, option 2, then option 1 for metered. Be prepared to provide the representative with your serial number and shipping address.
NORWALK, Conn. —
Xerox announced the launch of new products and software to enhance productivity for the increasing pool of hybrid workers.
Xerox solutions seamlessly integrate into existing company infrastructure, offering customers everywhere a wide range of flexible collaboration and productivity tools.
“Xerox is continually focused on providing business solutions to a changing workforce. Where and how work is being done should not affect efficiency,” said Tracey Koziol, senior vice president, Global Offering Solutions at Xerox. “We are excited to extend our range of hardware and software technologies to maximize productivity for today’s hybrid workforce, whether they’re working in the main office, at home, or on the go.”
